Customize the Background for a Milestone
Every milestone inherits its background from its journey, or from the hub when the journey doesn't have one. Turn on **Customize background** to give one milestone its own color, gradient, or image.
By default, every milestone inherits its background from the journey it belongs to. If the journey doesn't have a custom background, it pulls from the hub. You can override this at any time by giving a milestone its own background color, gradient, or image.
Where to find background settings
Open the milestone you want to customize, then select Settings → Customize. The background controls are at the top of the Customize tab.
How inheritance works
Backgrounds flow down a chain: Hub → Journey → Milestone. A milestone first checks whether it has its own background. If not, it uses the journey's. If the journey doesn't have one either, it falls back to the hub's.
On the Customize tab, the label next to each field tells you where the current value is coming from, such as Inherited from Journey "Getting Started" or Inherited from Hub "My Hub".
Set a custom background
Turn on Customize background. Once enabled, you can change the color, the image, or both.
Background color
You have three options:
- None: No color overlay. The milestone shows only the background image, if any, or a plain white or dark background based on your hub's theme.
- Solid: A single color. Pick any hex color and adjust the opacity slider.
- Gradient: A blend of two colors. Choose a start and end color, set the opacity, and pick a direction: Top to Bottom, Bottom to Top, Diagonal, or Radial.
If you add both a color and an image, the color renders as an overlay in front of the image. This is useful for tinting a photo or adding a semi-transparent wash.
Background image
Upload an image, then choose how it fills the space:
- Cover (default): The image scales to fill the entire area. It may be cropped at the edges, but there are no blank gaps.
- Contain: The image fits entirely within the area. You see the whole picture, but there may be space around it.
Use Preview to see how the background looks to users before saving.
Reset to the inherited background
Turn off Customize background and confirm the change. OBIE clears the milestone's custom color and image, then uses the journey background or, if the journey doesn't have one, the hub background.
Background settings at other levels
- Hub: Hub Settings → General. This is the default background that everything else inherits from.
- Journey: Journey Settings → Customize. This overrides the hub for all milestones in that journey, unless a milestone has its own background.
- Milestone: Milestone Settings → Customize. This overrides the journey for that milestone.
- Conversations: Conversations → Page Settings → Background. The Conversations page is separate from the journey and milestone inheritance chain. Any unset background fields inherit from the hub.
Steps use their milestone's background automatically. There is no separate background setting for individual steps.
Frequently asked questions
- What does Inherit mean for milestone backgrounds?
- It means the milestone uses its journey's background. If the journey doesn't have a custom background, the milestone uses the hub background.
- Can I change one milestone without affecting the others?
- Yes. Turning on **Customize background** only changes that milestone. Other milestones continue to inherit unless you customize them separately.
- What's the difference between Cover and Contain?
- Cover fills the entire area, so the image may be cropped at the edges. Contain shows the whole image, but there may be blank space around it.
- Where do I change the hub, journey, or Conversations background?
- Use **Hub Settings → General** for the hub, **Journey Settings → Customize** for a journey, and **Conversations → Page Settings → Background** for the Conversations page.